Setting Up Dual Gift Card Processing
1) You must first set up two different gift card buttons. The arrow gift card button should have a menu function of G | Arrow Gift card. The CC Gift card should be set to OG | Other gift card.
2) Next head to Back Office>Global>Payment Processing>GC External Card Prefix. Here we must set the starting numbers for the Credit Card Gift Cards, typically they will start with 773 but always be sure to verify with the customer.
3) Lastly, verify that the Gift Card Processor is set to the correct processor.
At this point setup is complete, you can test by issuing an Arrow and CC Processor gift card and then redeeming them.
Note: Version 9.0.3.15 and earlier will not show a balance for Arrow Gift cards from the Arrow Gift card menu button, you can view the balance at the payment screen. This will be fixed in newer versions.
Related Articles
Gift Card Not Swiping Correctly
When swiping a gift card, if it is showing characters other than numbers (ie = ? ; characters), go into backoffice > global config > Payment Processing. Be sure the proper GiftCardDivinding/Ending/Starting characters are there. Dividing Character ...Arrow Integrated Gift Cards
How to Take Gift Card Payments
Begin by clicking on the "Phone" button on the home screen and enter customer's phone number. Go to the customer's information screen and enter all of the customer's info. Then take order as normal. For this example, we are going to assume the order ...WorldPay/Vantiv CC Issue - Status: Reply Error Error: Error Processing Web Service Transaction. No reply from mercury server. The underlying connection was closed.
Status: Reply Error Error: Error Processing Web Service Transaction. No reply from mercury server. The underlying connection was closed. This is caused by pizza cloud content filtering, an exception needs to be added for that station on the pepwave.Applying Hotel Cards to an Order
Hotel Cards are a form of marketing Rosati's does with the area hotels. In exchange for the hotels handing out our menus to guests, we provide the front desk with hotel cards. Each card may be redeemed at the store as $1 dollar towards their order. ...