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Moving World Pay Chip Reader to New station or hard drive
If a client needs a chip reader re-programmed for a new station or onto the same station with a new hard drive the chip reader will need to be decoupled. Ask the client for the serial number and then email channelsupport@worldpay.com and CC ...
How to Hold an Order in the POS
A hold order comes in handy when you want to save an order without sending it through right away. Begin by clicking on the "Phone" button on the home screen and take an order as normal. Once you are finished taking the order click on the "Send" ...
Looking Up Deferred Orders for Future Date
In order to look up an order that has been deferred to a future date, begin by clicking on "Back Office" on the home screen. Now, click on "Deferred Orders". This will allow you to select a date to pull up deferred orders scheduled for that day. You ...
Driver SMS Messaging
Arrow can send a delivery driver text messages when certain actions occur. EMPLOYEE CONFIGURATION Go in to the staff screen (back office > Configuration > Staff). Click on the employee you want to put the phone number in for. On the employee ...
