Moving World Pay Chip Reader to New station or hard drive
Moving World Pay Chip Reader to New station or hard drive
If a client needs a chip reader re-programmed for a new station or onto the same station with a new hard drive the chip reader will need to be decoupled. Ask the client for the serial number and then email channelsupport@worldpay.com and CC Peter.Garringer@worldpay.com with a decoupling request and provide them the serial number and location information. Once decoupled you will have to reinstall it like new. See the World Pay Chip Reader Installation Guide
World Pay Chip Reader Setup 1. Plug in device + power 2. Load driver for VX805 USBUART (in the ftp, under tech stuff>drivers>vx805 usbuart) If the device is properly connected to the station you will see an alert stating that the driver was installed ...
Verify that the value for CCProcessingTerminalID is blank in station config and you have the correct value in NetEpayDeviceID. If you made a change to any of these settings initialize the keypad once more in back office>credit cards>Initialize ...
Status: Reply Error Error: Error Processing Web Service Transaction. No reply from mercury server. The underlying connection was closed. This is caused by pizza cloud content filtering, an exception needs to be added for that station on the pepwave.