How to Take Gift Card Payments

How to Take Gift Card Payments

Begin by clicking on the "Phone" button on the home screen and enter customer's phone number.






Go to the customer's information screen and enter all of the customer's info. Then take order as normal. For this example, we are 

going to assume the order is a delivery. Once your order is complete and you are ready to take payment, click on the "Send To" 

button in the bottom right corner of the screen.





Now click on the blue "Credit/Gift" button next to Delivery.





This will bring you to the card screen. Click on the "Gift Card" button at the top of the screen and then select "Enter Gift Card 

Number" to enter the payment.






    • Related Articles

    • Setting Up Dual Gift Card Processing

      1) You must first set up two different gift card buttons. The arrow gift card button should have a menu function of G | Arrow Gift card. The CC Gift card should be set to OG | Other gift card.  2) Next head to Back Office>Global>Payment Processing>GC ...
    • Gift Card Not Swiping Correctly

      When swiping a gift card, if it is showing characters other than numbers (ie = ? ; characters), go into backoffice > global config > Payment Processing.  Be sure the proper GiftCardDivinding/Ending/Starting characters are there.  Dividing Character ...
    • How to Check the Balance on a Gift Card

      This can be done two different ways. First begin by clicking on the "Phone" button on the main screen and entering the customer's  phone number. You will be taken the the screen below. Click on the green button with the customer's information. You ...
    • Arrow Integrated Gift Cards

    • How to Take a Deferred Order

      Here we will go over how to take an order for a deferred time. Begin by placing an order. For this example the customer will be ordering a 14" pepperoni pizza for pickup but she doesn't want it ready until 8pm. Place the order as normal for the 14" ...