Driver Reimbursement Issue: Drivers not receiving reimbursement on random checks
The root cause of this appears to be a Null value in OrdZoneDesc (which can be found in tblorders table). The one commonality between all the orders that are missing reimbursement appears to be the customer's profile has the street # in the address box instead of the # box. Correct the customer's address and then fill in the appropriate Zone Description in the database so the driver receives their reimbursement for the delivery.
Related Articles
Checking Out Drivers in ArrowPOS
Make sure the driver that we wish to checkout has claimed and returned from all the deliveries they’ve handled today in the Driver Dispatch Screen. Provided that’s been completed, have the driver sign out for the day from the Driver Dispatch Screen. ...
Driver on the road not showing in payroll
If payroll report is not showing the driver on the road rates, this will have to be toggled in global > Payroll > Include Drivers on Road On Payroll Report.
How to Setup Drivers Big Screen
Plug the TV\Screen in to the computer Make sure your computer is setup to extend desktop to the 2nd display. Once this is done, load up ArrowPos Click on Back Office button. Make sure you log in as a tech From the Back Office, go to Configuration > ...
How to Setup Drivers Big Screen
Plug the TV\Screen in to the computer Make sure your computer is setup to extend desktop to the 2nd display. Once this is done, load up ArrowPos Click on Back Office button. Make sure you log in as a tech From the Back Office, go to Configuration > ...
Splitting a Check and Paying for Split Checks
Here we are going to learn how to split a check and how to pay for a split check. Splitting a check is when a customer places an order but wants to pay two different ways or would like two different receipts. For this example we will be placing two ...